We are one of the world’s top ten software companies building the technology that powers all aspects of the travel industry. It’s our tech that enables billions of travel bookings each year and improves airport experiences, from retina security scans to automated baggage drops. It’s our critical solutions that help airlines, hotels and railways, search engines, travel agencies and tour operators to run their operations and constantly improve the travel experience for their customers.

Amadeus, who are we?

We are one of the world’s top ten software companies building the technology that powers all aspects of the travel industry. It’s our tech that enables billions of travel bookings each year and improves airport experiences, from retina security scans to automated baggage drops. It’s our critical solutions that help airlines, hotels and railways, search engines, travel agencies and tour operators to run their operations and constantly improve the travel experience for their customers.

But it doesn’t stop there – the scope of our tech solutions continues to grow, opening the possibility of virtual reality, machine learning and artificial intelligence. We’re passionate about finding new ways to connect travelers, places and possibilities.

Today, we are a global community of almost 19,000 professionals from over 145 different nationalities serving customers in more than 190 countries! Much of what we do is behind the scenes, but it is mission-critical work with widespread impact. Our systems process 20 travel bookings every single second and board over 5 million passengers each day. From booking a hotel, flight or cruise right up to airport check-in, we are shaping the future of travel.

Research & Development, Heathrow office of Amadeus

We’re good at what we do here in R&D, and we should be. Amadeus invested nearly €900 million in the R&D function in 2018 alone, making us the number one investor in R&D in the travel sector worldwide. We are passionate about creating innovative travel technology, enabling smoother and more enjoyable travel. We’ve been doing it for over 30 years, and we’re just getting started. Innovating. Accelerating. Working with customers and partners to power better, more rewarding journeys. Leading the industry forward!

In 2018, we relocated to our Research & Development Centre of Excellence in Heathrow, which has close to 600 employees. We now call a brand new, state-of-the-art building along the Heathrow Airport perimeter, home. Here we promote an agile, fresh, open and innovative working environment that drives a community team spirit. We provide free onsite parking to employees and offer electric charging stations (BP charge master 15p Kwh) along with secure cycle storage, lockers and showers.

Amadeus as an employer

As part of our UK teams, you’ll work on live, critical airport and airline applications. Whatever role you join us in, you’ll be part of a collaborative, supportive team. We are situated right in the heart of the travel community we serve, so you’ll really get to see the impact that your work has and with a with a vast array of training opportunities, you will develop your skills and expertise to a new level.

Here are some examples of the advanced functional and technology challenges that our R&D teams in Heathrow are tackling:

  • Moving to the Cloud
  • Working at the forefront of resiliency with DCS Active/Standby
  • Standalone projects for customers some of the world’s best-known airlines
  • Baggage industry transformation
  • Supporting the airport digitalization on projects such as Open DCS API, Airport of the Future, and Airport companion (for example, facial recognition technology)

What we offer our employees

Our employees tell us it is a genuinely rewarding environment to work in. In addition to our competitive salary packages, you’ll enjoy extensive lifestyle benefits! Here is a snapshot of some of the great benefits you will receive, with more detail below:

  • Generous Pension Scheme
  • 28 days annual leave as basic
  • Discretionary salary and bonus review
  • Life Assurance
  • Season ticket loan
  • Private Medical
  • Internal and International mobility
  • Access to our substantial blended training program
  • Flexible working hours – Core hours 10am-4pm

Core Benefits up close

Annual Salary & Bonus Review

We offer a 9% target bonus based on individual and company performance.

Company Pension Scheme (Salary Sacrifice Available) (Optional)

For a 4% Employee contribution Amadeus will contribute 8%. You can also contribute additional voluntary contributions and Amadeus will provide you with the employers NI savings on your AVC’s.

Annual Leave

We provide a generous 28 days per year rising to 29 days at 3 years of continuous service and 30 days at 5 years continuous service; in addition to bank holidays.

Private Medical Insurance (Eligible after Probation) (Optional)

Fully-funded medical cover for you and your dependents.

Life Assurance

Calculated at 4X your Annual Salary.

Company Sickness (Eligible after Probation)

Full pay for first 3 months, and then at 2/3rds of pay for a further 3 months.

Flexible working

Many of our staff work flexibly in different ways with some taking up our flexible working hours to be there at school drop-off. As long as the core business are covered.  Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Permanent Health Insurance (Eligible after Probation) 2/3rds of basic salary is available to employees on long term sick.

Season Ticket Loan

We offer an interest free loan to be deducted through payroll over 10 months.

Optional Benefits

We also offer a range of optional benefits including;

  • Access to ASSC (Amadeus sports and social club) and a range of subsidized activities
  • Cycle to Work Scheme (salary sacrifice)
  • Eye care – *Every 12 months employees are eligible for a payroll reimbursement on eye tests (up to £25), and on glasses (up to £100)
  • Access to an onsite subsidized restaurant
  • Made4Us – Exclusive access to thousands of discounts and saving at a variety of retailers

Family Friendly Policies

At Amadeus we value work life balance and offer enhanced allowances in relation to family leave to support our employees during life’s big events:

  • Maternity/Adoption/Shared Parental Leave

We offer enhanced pay for 20 weeks at full basic salary

  • Paternity Leave

We offer enhanced pay for 2 weeks at full basic salary

  • First Day at primary school

We support you taking an additional ½ day paid leave to wave your child off on their first day at school.

  • Emergency Leave

5 days paid leave to assist with emergency family care arrangements

Wellbeing at Amadeus

The Wellbeing of our employees is so important to us we have created The Amadeus’ Employee Wellness program – ‘Health, Wellness & You’. It’s based around three pillars; Money, Munch and Mind.

Money – Our employees have access to financial wellbeing advice with tips and tricks as to how to make money go further, budget planners, loan, pension and mortgage calculators.

Mind – All employees have access to yoga and meditation videos. In addition to a selection of onsite wellness events like stretching, sleep clinics, ‘doggy-de-stress’ sessions and bi-monthly on-site massage and meditation slots.

For confidential support, we offer employees assistance through a 24-hour phone counselling or one-one sessions. In addition, we have just seen our first set of employees successfully complete their Mental Health First Aid training.

We also provide annual onsite flu vaccinations and health checks.

Munch – You’ve guessed it, this bit focuses on nutrition providing advice, tips and recipe videos for employees to follow. Additionally, our building and facilities team work closely with our onsite subsidized restaurant to promote a range of healthy and filling food and drink options.

Community at Amadeus

The Employee Forum

This is an approach to give our employees the opportunity to provide feedback, suggestions, ideas and proposals on various topics, e.g. how we can do better as employers, or raise any concerns they may have. The forum is made up of members of the senior management team and employees. An employee representative is the voice of their department and colleagues.

We want to make sure that the views of our employees are heard and considered and provide them with the opportunity to contribute to the success of the organization.  We believe that Employee Forum presents this opportunity and not only improves levels of engagement, innovation and creativity throughout Amadeus UK, it enhances our community spirit.

The ASSC (Amadeus Sports and Socials Club)

Currently there are 11 (and counting) subsidized sports and social communities welcoming all employees and contractors. These range from Badminton and board games clubs to Gaming and Yoga. They meet on a frequent basis and encourage cross departmental cooperation and friendships formed on mutual interests.

A word on D&I (Diversity and Inclusion)

Amadeus believes in the power of a workplace that’s truly inclusive. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.  This year we have also signed up to be part of the Stonewall UK Workplace Equality Index 2019 – The definitive benchmarking tool for employers to measure their progress on lesbian, gay, bi and trans inclusion in the workplace.

The AWN (Amadeus Women’s Network)

This is global initiative to create a positive influence that motivates, inspires and enables women to develop both professionally and personally with the support of other women and men. Its members aim to offer educational and networking opportunities through meetings, events, workshops and conferences both internally and externally.

They aspire to improve the company’s performance to bridge the equality gap by fostering a broader range of behaviors and by benefitting from the richness of diversity and they aim to prepare a better workplace for younger and future generations. The network is extremely active within the Heathrow office of Amadeus with key speakers frequently addressing the network on various topics and engaging in Q&A sessions.

Amadeus Proud

Proud is the official lesbian, gay, bisexual and transgender (LGBTQ+) Network in the London office of Heathrow. It aims to make sure that discrimination and harassment of LGBTQ+ staff is tackled and to get up to date with current legislation and ensure Amadeus’ policies comply. The Proud Network also identify the additional objective to train the committee and Amadeus staff on how to tackle mental health and well-being issues.  It has been proven that the LGBTQ+ community is most likely to suffer from these issues.

Proud launched in February 2019 and so far, the LGBTQ+ committee organised or took part in the following activities:

  • Attended the Imperial College LGBT+ Careers Networking Event
  • Organised for staff to go watch London pride 2019
  • Creating a LGBTQ+ inclusive environment by attending a conference commissioned to study how LGBTQ+ students approach life in University and contact with their first employer
  • Third supporting LGBTI+ in workplace summit, together with People and Culture

Global Corporate Social Responsibility (CSR) and charity work

Amadeus’ strategy in social responsibility is to use our core strengths – our people, technology and global travel expertise – in programs and partnerships that can make a real difference. Our objective is to contribute to the inclusive development of communities in the countries where we operate, improving how travel and tourism can make a positive impact.

In 2018 we joined the United Nations Global Compact, the world’s largest corporate sustainability initiative, to strengthen our commitment to sustainability and the 10 universal

principles on human rights, labor, the environment and anticorruption.

We have also continued detailed consultations and run programs together with our key social stakeholders such as UNICEF and the Global Travel and Tourism Partnership (GTTP). We made good progress too in the three strategic pillars of our global Social Responsibility program: Technology for good, knowledge & skills transfer and community support.

With activities taking place globally to mark social volunteering days, employees from the UK offices have been encouraged to take part in an organized event at inner-city farms and forests coppicing trees to allow for new growth and preparing the ground for tree planting.

We also support nominated support local charities with frequent fundraising events such as movie nights in the main atrium, clothes sales, cake bakes, and coffee mornings.

Work with us

At Amadeus, you’ll find an environment that actively encourages you to be visionary, to use your curiosity to innovate and develop tech that transforms the future of travel. We’re recognized as a Top UK Employer for a reason. We give you a great sense of purpose; the work you do connects people and places, it drives societal progress, globally.

If you’re dedicated to changing the world we live in and improving the way societies connect, this is the place for you.







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