McDonald’s

McDonald’s is one of the largest employers in the UK and Ireland with over 1390 company owned and franchised restaurants serving nearly 4 million customers per day. One of our greatest strengths is our diversity; we have 129,000 employees ranging in age from 16 to 91. With 9 out of 10 Business Managers and a third of executive staff starting from crew we have a great retention rate.

Our Company

Working for McDonald’s is more than just a job. We’re a business that aims to have a positive impact in everything we do, ranging from environmental issues to our employees mental health. We offer good value, quality food and a fantastic experience for our customers, but it’s not just about the meals we serve each year. It’s also about the hundreds of communities across the UK and Ireland where you’ll find our restaurants, and the thousands of people who work in those.

Our Culture

Things move fast at McDonald’s, whether we’re serving our customers or helping our people build their futures. In our workplace, we promote flexibility, opportunity, equality and development. McDonald’s employees come from all walks of life, but share a common approach: positivity. We know that happy employees help to make happy customers, so we want our people to enjoy their work.

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The new 9-5

We believe that to attract, retain and motivate talented individuals, employers need to create opportunities that genuinely work for people whatever their age, life stage, or ambition.

So in 2018 we commissioned some research, to map the new ‘9-5’ as we wanted to better understand working lives in the UK today and how this will change in the future – polling people up and down the UK.

We discovered that the way we are working in the UK is in flux, with people looking for a ‘job that works for them’. For example, many of us want to start earlier, finishing earlier.

Opting for longer days and compressed hours in place of the traditional 9-5. It’s all about flexibility and in the UK we’re no longer looking for a job for life. We’re looking for a job for our life.

We also looked specifically at dads and found that only 4% of them work the ‘traditional’ 9-5 – in fact almost a third start work at 7am and finish at 3pm, and a similar number work 8am-4pm – that being said, 74% of dads say they do not have the option of working flexibly in their role.

More flexible. More rewarding. More choice.

flexible working

The benefits of understanding how people want to work today are compelling. For people and for business.

That’s why we will continue to create jobs that suit different lifestyles and life stages, whether it’s a dad looking to fit a job around family commitments or someone looking to stay with us, progress and take advantage of the training we offer.


Did you know?

  • Over 85% of McDonald’s employees tell us that they love the flexibility their job offers them
  • 9 in 10 of our Business Managers started with us as Crew members
  • Each year we invest £40 million in training to develop our people
  • 1/3 of our executive team started their career in one of our restaurants
  • We employee over 110,000 employees in the UK alone

>See also: McDonald’s celebrated for innovation over hourly paid employees

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Training and Development

Great opportunities at McDonald’s come with training to match. Every year, we invest over £40 million in developing our people. Every one of the 129,000 employees working for McDonald’s has the opportunity to take part in structured training, whether it’s in customer service, team work or financial management. Plus, you can achieve an array of qualifications with us, many of them nationally recognised. It’s about you. Whatever you want to get out of your career – with McDonald’s, you can

Case Studies

Sam Lesser, McDonald's UK Employee

Sam Lesser, McDonald’s UK Employee

Steve Stone, McDonald's UK Employee

Steve Stone, McDonald’s UK Employee

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