John Lewis Partnership

For us, it’s personal

The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in Trust for its members, they share the responsibilities of ownership as well as its rewards – profit, knowledge and power.”

We’re the John Lewis Partnership, a continuing experiment to create a better way of doing business. We’re driven by the extraordinary vision and values of our founder, John Spedan Lewis, who created our model of co-ownership almost 100 years ago.  He believed businesses would be more successful if employees were at the centre of everything they did. And because of his vision, we’re more than employees. We’re owners. And that’s why we’re called Partners.

The Partnership is the UK’s largest employee-owned business and home to our two cherished retail brands – John Lewis & Partners and Waitrose & Partners. Everything we do is powered by our unique purpose, which puts the happiness of Partners at our core through worthwhile and satisfying employment.  Every one of us is committed to inspiring and delighting our customers through quality products, great quality food and outstanding service because for us, it’s personal.

John Lewis Top Employer Page Working_Dads_Banner_1

Putting you first

Employing working Dads who fully support our Partnership’s Principles, we base our relationships on mutual respect and courtesy, and encourage as much equality as differences of responsibility will allow. We’ll recognise your contribution and reward it fairly, whatever your working hours, location or job level.

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Because your ambitions change as you do, we let you drive your own career progress. The development tools and support are here when we want them. Our Horizons programme is multi-channelled because everyone learns in different ways – the more flexible it is, the more you’ll want to use it.

Regarding flexibility, there are plenty of Partners who have joined us in one role, then used our development tools to change direction, ascend the career ladder, take a break and return to a more flexible role that lets them balance their lifestyle. Increasing your hours or securing that next promotion can then be done at a pace that feels right for you.


Our annual bonus is famous: we distribute a proportion of our profits equally among us as a percentage of salary.  But this is only part of it. We have always believed that there should be more to a job than just work and play so we have the large company benefits you’d expect: paid holidays, pension, childcare vouchers, life assurance and discounts on shopping at John Lewis & Partners and Waitrose & Partners. But there are others that make us really stand out from the crowd:

Partner 2 John Lewis Workingdads

Partnership holiday centres – We own an exclusive selection of hotels, lodges and caravans. Some are set in the most beautiful places and all are subsidised, making them amazing value. Gorge walking, archery, whitewater rafting, seaside fun in your own castle, relaxed country club breaks, self-catering, exploring national parks or just doing whatever takes your fancy, there’s something for you and for loved ones.

Leisure events – We subsidise special events that bring Partners together. These include:

Family Fun Days
Football Tournaments
Theme Park Take-Over days
Music Festivals and Gig tickets
Major Sporting Events

So whether you want to thrill the family at Thorpe Park, enjoy a VIP weekend in a 4 star hotel or join in the fun at a country fair, there’s something for you:

John Lewis Top Employer Page for Workingdads Partner 7Partner choice – A plethora of specially negotiated discounts and offers for Partners and their families – with everything from discounts on gym membership to hotel stays, restaurants, cinema tickets and health plans.
Corporate membership – We’re corporate members of organisations such as The National Trust for Scotland, English Heritage and the Historic Royal Palaces, so you and your family can enjoy discounted or even free entry.
Leisure learning – Thinking of signing up for some aerobics sessions, spending a term brushing up on your Spanish or taking windsurfing lessons in Greece? You can claim half the cost of your chosen leisure course, up to £250 a year.

The Working Parents Network:Partner 3 John Lewis Top Employer page for DadsThe purpose of which is to support individual working parents at every stage of the parenting journey and influence and inspire the organisation in the way the business can support working parents more effectively.

The Black, Asian & Minority Ethnic network of the John Lewis Partnership.

In summary, UNITY, like other John Lewis Partnership Networks will aspire to:

  • Enhance a Sense of Belonging Amongst Partners
  • Share Experience
  • Challenge Thinking
  • Connect Partners
  • Unite Partners (providing a united voice to influence)
  • Contribute to a Successful Business

Our vision for UNITY is to support the Partnership with recognising, valuing and unlocking the potential of B.A.M.E. Partners (Partners from Black, Asian, Minority Ethnic Groups) in our Business.

Our purpose of UNITY is to build a network within which B.A.M.E Partners can gain confidence, create opportunities to share experience, find a forum to be heard, and feel a sense of belonging with fun and friendship.

Pride In The Partnership:
(PiPs) The LGBT + Network of the John Lewis Partnership

Pride in the Partnership (PiPS) is the Partnership’s official lesbian, gay, bisexual and transgender (LGBTQ+) Network.

Partner 5 John Lewis Top Employer Page for Workingdads

Membership is open to all Partners and contracted staff working across our business, and the aim is to:

  • Provide a support, professional & social space where Partners from across the business can meet and connect through shared experiences, and access resources to promote their personal and professional growth.
  • Promote inclusivity and diversity within and beyond our Partnership community.
  • Enable a forum through which Partners can voice opinions & ideas and nurture diversity of perspective, identifying cultural and commercial opportunities for the growth of our business.

PiPS was initiated by Partners for Partners.

The Partnership is a member of Stonewall, and is actively supporting the development of PiPS as part of its commitment to fostering an inclusive and vibrant community within and beyond our business.
We want to ensure that all Partners know we are here for them, whether they are looking for the confidence to grow in their job, someone to talk to in confidence, professional networking, a forum to be heard, or for fun and friendship. PiPS is working closely with Partner Support and its teams across all regional centres.

Partner 1 John Lewis for Workingdads

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Case Study:

Mark Penny Case Study for Workingdads

Partner & Solutions Designer, Partner Lifecycle

Mark Penny is a father of two and a Personnel Solutions Designer at the John Lewis Partnership. He works full time Monday to Friday, with a flexible working arrangement.

I started working at John Lewis Reading in 2007 as a Selling Assistant and then a Section Manager. I worked at Reading for four years before moving to Personnel at our Bracknell head offices. I’ve had several different roles within Personnel since then. The Partnership has been great at supporting my career development.

A lot has changed outside of work since in joined Personnel too. I met my now wife in 2012, we got married in February 2015 and our first son was born in the September of that year. Then in July 2017 our youngest son was born. When my eldest son started preschool, my wife’s business was also gaining momentum. So I decided to submit a flexible working request to my manager. I had 3 things that I wanted to achieve:

1. Maintain my full time hours
2. Finish work at a time so my wife could go to work in the evenings, and I could do bed time stories with my boys
3. Be able to do at least one drop off or pick up from preschool a week

By reducing my break times and starting at 8:00am each day I was able to achieve all 3. I now finish work at 4:30pm Monday-Thursday & 2:00pm on Fridays.

I’m really lucky that the Partnership and my line manager are so accommodating. This rota works for me and even when things get busy I still manage to leave on time. I’m so grateful for this arrangement I have, that at busy times I log on from home once the boys are asleep to make sure that deadlines are never missed.

That’s the key to flexible working, both you and your employer need to be flexible for them to benefit all.


david case study john lewis

Personnel Analyst

David Vieites is a father of one and a Personnel Analyst at the John Lewis Partnership. He works flexibly doing part-time, condensed hours, Monday to Thursday, with a flexible working arrangement.

I started my role in Waitrose e-Commerce in 2010 and our son was born in April 2016. When my wife returned to work, our son attended nursery for full 4 days. Although it worked OK, the balance wasn’t quite right with our son at nursery 4 full days he was getting overtired, so my wife and I discussed it at length and I decided to submit a flexible working request.

I was really pleased when it was agreed and I changed to work 4 slightly longer days with Friday’s off. I could have condensed my full time hours into 4 days however I decided to drop 3 hours per week to make it more achievable. I have since moved to a different role at JLP and my new line manager honoured my flexible working arrangement, really demonstrating our business supports flexible working where possible. The arrangement works really well with my job and I love having Friday’s off to be with our son.

I feel really fortunate to work for a company that supports working parents and really tries to make it as easy as possible for you to have a serious career without compromising on childcare. Of course, at busy times I do extra work in the evenings etc but overall the arrangement works really well for both the Partnership and me.


John lewis matthew case study

Fitted Kitchens Cardiff

Matthew Martin is a Fitted Kitchens Adviser in John Lewis Cardiff. He works Wednesday-Friday 9:30am – 8:10pm and every other weekend with a flexible working request.

I have been working for the Partnership for ten years. In 2016 the most terrifyingly, scary, confusing but also totally amazing thing happened, I became a father! My little girl (Thea) was born 14 April 2016 and as with most parents I had a little warning.

After taking advantage of SPA (Shared Parental Leave), I was able to come back to work with my flexible working request in full force.

My flexible working rota allows me to spend quality time with my daughter on Monday/Tuesday while also partially mitigating the cost of nursery fees. Starting at 9:30am allows me to drop Thea in nursery in the morning before cycling onward to work. Having every other weekend off affords us greater opportunity for family time, whether it is visiting extended family or just going scooting down the canal.

I am very lucky that both John Lewis and my managers have been so accommodating as this allows me a much better quality of life while allowing me to still work full time hours.

***Update Baby number two has arrived, a little boy named Callan!***

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