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Digital Projects Apprentice (IT and Digital Services)

Transport for Wales
Pontypridd, Rhondda Cynon Taf
National Living Wage
Closing date
25 Jun 2024

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Job Details

Job description

Be you 

Be Empowered 

Be a Transport for Wales Apprentice 

Digital Projects Apprentice (IT and Digital Services) 

Contract Type: 2-Years Fixed-Term Contract 

Equal Opportunities 

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of. 

Who we are 

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing. 

We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs. 

Apprenticeship Academy – What’s on offer 

Whether you’re making your first transition into employment or changing careers and would like the opportunity to gain further qualifications without following the traditional educational route, an apprenticeship with us could be just the ticket to help you achieve your career goals and aspirations. 

We firmly believe that everybody deserves opportunities to access apprenticeships and our aim is moving towards a diverse organisation at all levels. We want to be fully representative of our diverse communities across Wales. 

When you join our academy, you will join a well-established community of apprentices across all areas of the business. You will have the opportunity to: 

  • Earn whilst you learn 
  • Gain valuable on the job skills and work experience 
  • Learn from industry experts 
  • Study towards a nationally recognised qualification at college, university or through one of our trusted apprenticeship delivery partners
  • Be part of our development programme where you’ll have access to a wide range of learning and development resources to help you grow both personally and professionally. 

Is an Apprenticeship right for you? 

To help you decide if an apprenticeship is right for you, we have outlined the main eligibility criteria below. 

  • Most of our apprenticeships are open to anyone over the age of 16 and there’s no upper age limit. Please note that for safety critical roles the minimum age will be higher.    
  • You must not already be in full time education at the point of the apprenticeship start date. 
  • You must not have already achieved a similar or higher-level qualification in the apprenticeship role you have applied for. For example, if you have a degree in Engineering, you will not be eligible to apply for an Engineering apprenticeship. However, you could apply for another apprenticeship in a different profession, such as Finance. 

Apprenticeship role responsibilities 

We are recruiting a Digital Projects Apprentice to join our IT and Digital Services Team. This is an exciting opportunity in which you will undertake a two-year defined programme where you will support projects across the IT and Digital Directorate through reporting, meeting scheduling, progress, risks and issues and general administrative duties. You will study towards a nationally recognised qualification in Business Administration (Level 3) with one of our trusted apprenticeship delivery partners. 

  • Support the IT and Digital Services Project Management Office (PMO) in the collation of reports in the required templates, to ensure accuracy of information and attention to detail. 
  • Support the wider IT and Digital Services team as required with administration or project related activity to ensure continuity of the internal IT provision.  
  • Support the Project Team by analysing risks that are coming up for review to ensure that potential risks are flagged to Project Managers in a timely manager. 
  • Provide administration support by updating Digital Project Information to SharePoint, Teams and OneDrive to ensure that TfW information management is in line with practices. 

Who we’re looking for 

This is a great opportunity to join a dynamic team during an exciting time of transformation and growth at Transport for Wales.  Our Apprentices are: 

  • Passionate and eager to learn 
  • Creative problem solvers 
  • Great team players 
  • Customer focused 

You will also have 

  • Ability to use Microsoft systems such as Word, Excel, PowerPoint. 
  • Keen interest and passion to pursue a career within IT and Digital Services.  
  • Ability to work within a team.  
  • Ability to apply creativity to problem solving.  

Welsh Language Skills 

The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role. 

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses. 

Next steps 

Does this apprenticeship sound like the opportunity you are looking for? Do you want to find out more? See Job Description for further details.  

This advert will close at midnight on 25/06/2024. We do encourage you to submit your application as early as possible. 

Please include all of your relevant qualifications as listed in the essential and desirable criteria for the role. Applications without the essential qualifications will not be considered.   

Please note: Our recruitment process will involve attending one of our friendly and relaxed assessment days, followed by a final interview. These will be taking place: 

You will need to be available to start the apprenticeship programme in early September 2024.  


We’re here to make sustainable travel a natural choice and to help combat the climate emergency. We’ve got a big job to do.

We want people to trust and believe in us and commit to changing their behaviour, travelling more sustainably and doing their bit for all our futures. The multimodal, integrated transport network we’re building will enable people to do this.

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