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Head of Employee Relations - Hybrid

Knight Frank LLP
Competitive salary
Closing date
19 May 2024

Job Details

Knight Frank is looking to hire a Head of Employee Relations to join our Human Resources Team based at 55 Baker Street. This is a key role to join our growing Human Resources team, enhancing our people’s lives and environments.

We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 487 Offices across 53 Territories. Discover More About Knight Frank


The Head of Employee Relations will be responsible for leading the employee relations function within the organisation. This includes developing, implementing and maintaining employee relations strategies, policies, and procedures, as well as managing a team of Employee Relations Advisors.


  • Develop, implement and maintain inclusive employee relations strategies, policies, and procedures aligned with an employee centred culture and which support the organisation's values, goals and objectives.
  • Lead and manage a team of Employee Relations Advisors, providing guidance, support and opportunities for development.
  • Provide expert advice and guidance to senior management on complex employee relations issues and matters such as performance management, RIF, compliance, policy and practice as required.
  • Track and report on employee relations activity, including identification of key themes.
  • Monitor trends in employee relations and employment law, and ensure that the organisation's policies, procedures and templates are kept up to date and compliant.
  • Manage the resolution of complex employee relations cases, including investigation, disciplinary, grievance, capability and employment tribunal cases.
  • Act as the internal contact for employment law queries and own the relationship and liaison with external legal advisors.
  • Collaborate with HR Business Partners and Centres of Excellence to provide an employee relations viewpoint where required, to support the development and delivery of people initiatives and the wider people strategy.

Key Experience Required

  • Level 5 CIPD qualification desirable
  • Extensive experience in employee relations, including the development and implementation of employee relations strategies, policies, and procedures.
  • In-depth knowledge of employment law and best practice.




Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs.



The property industry is changing, and we invite you to be at the centre of that change.

At Knight Frank, our commitment to our purpose means that we empower our people to have autonomy in their role and everyone is encouraged to think and share ideas for how we can make the difference through our work and behaviour. For our clients, our purpose drives us to provide innovative solutions that add tangible value across a variety of sectors and services. Wherever you work with us in the world, you’ll be surrounded by passionate, energetic and inspiring people who care about the work they do and the people they work alongside.

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