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Heritage Service Manager (Countryside Stewardship) - hybrid

Historic England
Birmingham, Bristol, Cambridge, London, Manchester, Newcastle or York
£36,603 - £40,748 (GBP) depending on location plus generous benefits
Closing date
3 Mar 2024

Job Details

Job Description


We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.

Do you care about the rural environment? Do you want to make a difference for rural heritage?

Historic England is excited to announce our new Heritage Service Manager (Countryside Stewardship) opportunity.

This is an exciting time to join Historic England as we set up the newly-formed Countryside Stewardship Heritage Service to deliver applications to and monitor delivery of projects from Defra’s Higher Tier Capital Grants and PA2 Feasibility Study funding streams for rural heritage in stewardship. The Heritage Service Manager (Countryside Stewardship) will lead the team of Heritage Officer and the Business Officer.

This role is a hybrid role where you will split your time between managing the team and managing your own region within the Heritage Service.

This is a great opportunity to help owners of rural heritage in stewardship deliver environmental gains for their communities, heritage and the rural environment.

We are looking for someone with extensive experience of Countryside Stewardship and rural heritage. We are looking for people from landscape, archaeology, conservation architecture background or other relevant discipline.

You will be leading a national hybrid remote team, which will be geographically spread across our regional offices with you, as the Manager, and the Service Officers being the link for their region.

Your team will be expected to work nationally, depending on expertise and case volumes, and be based from one of the following offices, inclusive with hybrid working: Birmingham, Bristol, Cambridge, London, Manchester, Newcastle or York.

National salary range: £36,603 pro-rata

Greater London + salary range: £39,408 pro-rata

Inner London salary range: £40,748 pro-rata

What you will be doing

The newly-formed Countryside Stewardship Heritage Service is delivering pre-application support and post-agreement delivery monitoring on behalf of Defra to support Countryside Stewardship recipients in achieving their stewardship objectives for heritage through Defra’s Higher Tier Capital Grants funding stream and PA2 Feasibility Studies.  You will be responsible for driving the delivery of the annually agreed outputs to meet Defra’s scheme objective and Historic England’s Corporate Objectives.  

You will manage and develop a team of Heritage Service Officers (Countryside Stewardship) and a Business Officer (Countryside Stewardship). You will lead your team to meet challenging delivery targets and timescales, problem-solving issues. You will help your team manage their workloads, as well as coaching and mentoring them in developing strong working relationships with their Countryside Stewardship clients. You will support the project SRO, convening the service delivery board. You will report on the delivery of the service to the board and be responsible for the day-to-day relationship with the Rural Payments Agency.

You will oversee your team’s advice given and customer satisfaction to provide accounting and reporting back to our funder, Defra.  You will manage staff resource to ensure that workloads are evenly shared between Officers. You will establish consistently high standards and methods of monitoring, assessment, recording and reporting of the service.  You will ensure data on your team’s service delivery is collected accurately and reported within the scheme to enable both internal and external assessment of the scheme.

 What we are looking for

  • Considerable experience of leading a team delivering advice to multiple clients in a challenging timescale.

  • Constructive and creative problem-solving skills. Ability to deal with pressure and challenge.

  • Effective negotiation, influencing and problem-solving skills.

  • An understanding of the policy areas covered by the Countryside Stewardship programme together with a more detailed understanding of the work of one or more of them in respect of heritage assets.

  • An open-minded approach and interest in engaging a wider range of perspectives to broaden understanding.

  • Substantial experience of project management.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having just won the Gold Award from MIND, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We offer a wide benefits package including a competitive pension scheme starting at 26% contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the county and development opportunities to ensure you achieve your goals.

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England want all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at [email protected] if you have any recruitment queries.

To ensure a fair and inclusive recruitment process for everyone the use of AI or automated tools is not permitted.

Provisional interview date: 11th March 2024.

To view the full job description, please visit:


We're the public body that champions and protects England's historic places.\

What We Do

We are the public body that helps people care for, enjoy and celebrate England's spectacular historic environment.

We protect, champion and save the places that define who we are and where we've come from as a nation. We care passionately about the stories they tell, the ideas they represent and the people who live, work and play among them.

Working with communities and specialists we share our passion, knowledge and skills to inspire interest, care and conservation, so everyone can keep enjoying and looking after the history that surrounds us all.

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