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Customer Delivery Driver - PM Shift

John Lewis Partnership
London - Coulsdon
£12.66 - £13.72
Closing date
10 Mar 2024

Job Details

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance:

The recruitment rate for this role is £12.66 per hour

Location - Coulsdon, CR5 2HR

Contract Type - Permanent Roles

Working Pattern: Various afternoon to evening (PM) shifts - all including weekends. Full and part time hours available.

  • PM Shifts - Starting between 12:00 - 15:00 finishing between 20:00-23:00

  • All shifts are a standard 8hrs 

  • 4 weekend days a month minimum requirement

  • Part time contracts must include at least one weekend day and one other day 

Please Note - Due to the delivery and handling of age restricted items, applicants must be 18 years or over to apply.


About the Role:

As a Customer Delivery Driver, you will be the friendly face of our business – the helpful driver who delivers the unique blend of quality and outstanding service that you expect from Waitrose & Partners, right to our customers’ doors.

This is a really important ‘front line’ role that is a crucial part of our online operation, where you will be key in supporting our online growth ambitions. You will represent us with every single customer you meet, and their impression of Waitrose & Partners is down to you!

Working at Coulsdon CFC is a unique Partnership experience that locates you in a purpose built site that is closed to the public, with bespoke equipment to maximise your ability to deliver market leading service to our customers.

This job will require manual lifting of crates and delivering into houses and flats.


Duties & responsibilities:

Your role will be to deliver goods to our customers in and around Central London, with exceptional customer service. You will build strong relationships with our customers, demonstrating flexibility and integrity, whilst being legally compliant in your duties.

The Delivery Driver should always aim to exceed customer expectations and be able to use initiative to deal calmly with unexpected situations. A Driver Assessment will be required for this role.


Essential skills you’ll need:

  • Full UK Manual Driving Licence, with no more than 6 penalty points.

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.


Additional Information:

On completion of your 90 Day Earning Membership period, you will receive your Partner Card and will be entitled to our unique benefits package. This includes, and is not limited to,

  • Partner Discount in John Lewis up to 25% off the majority of goods, and in Waitrose 20% off the majority of food and groceries.

  • There are opportunities for subsidised learning, access to our exclusive Partnership hotels, the Partnership Suite at the O2 and so much more. Find out more here

  • At Coulsdon CFC we also have a subsidised Partner dining room, serving hot and cold food, a Partner Shop selling heavily discounted fresh food and free parking on site. 

Next Steps 

  • The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

  • You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

  • Thanks for your patience in the meantime and for showing an interest in this role. 


John Lewis Partnership

A trusted and cherished brand, John Lewis Partnership (JLP) is the UK’s largest employee-owned business. They have a unique purpose - to provide a rewarding and fulfilling career for its Partners - and puts them at the centre of everything it does.

Partners are treated equally at the John Lewis Partnership and it is this equality that is the driver behind their employee benefits, including equal parenthood leave, hospitality discounts, corporate memberships of key UK organisations and leisure events, as well as learning opportunities.

JLP also has eight Partnership Networks to provide support, community and pride amongst its partners and embraces and celebrates diversity within the Partnership.

The Partnership offers a huge and diverse range of career opportunities, in areas such as retail, customer service, hospitality, and operations and encourages staff to forge their own career path through their time at the company. John Lewis wants its Partners to be the best that they can be and supports Partners to achieve their ambitions.

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