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Compliance and Facilities Lead Officer

Maritime and Coastguard Agency
Closing date
8 Dec 2023

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Job Details

Job summary

Do you have experience of administering facility management type contracts?

Are you a confident communicator with strong relationship building skills?

Would you like to work in a role that is diverse, where no two days are the same?

If so, we have an exciting opportunity for a proactive and motivated self-starter to join us and we'd love to hear from you.

This is a challenging yet rewarding role, where you will play a key part in helping us provide a strong health and safety culture whilst being compliant.

The Maritime and Coastguard Agency (MCA) implements the government's maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.

Safer lives. Safer Ships. Cleaner Seas.

Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.

We welcome applications from all communities, and we don't discriminate against any identity. We're interested to hear from you, regardless of your background.

Job description

The Estates team are responsible for managing a diverse portfolio of circa 480 sites around the UK to meet the requirements of HM Coastguard for Rescue Coordination Centres, Coastguard Rescue Centres and radio sites, UK Maritime Services Marine Offices and other key functions of the Maritime & Coastguard Agency (MCA) such as Agency Headquarters.

The Compliance and Facilities Lead Officer has a responsibility for supervising the effective delivery of facilities services for all building users through the effective management of the Total Facilities Management contract.

You will ensure that the work is completed on time and to a good standard, ensuring the estates remain compliant and in good working order.

The role is of a fast-paced nature, sure to keep you engaged in your work, and ensuring no two days are the same. The role also offers exposure to a wide range of stakeholders enabling you to build relationships across the Agency as well as external customers. You will also have line management duties and overseeing the team's work.

Your responsibilities include but are not limited to:
  • Ensuring that the physical environment is fit for purpose in terms of premises, the facilities are fully compliant with regard to health and safety.
  • Monitoring the performance of the Total Facilities Management (TFM) contractor to ensure that they are fulfilling the requirements of the TFM contract in terms of statutory compliance, undertaking reactive and remedial works as and where required fulfilling local service needs.
  • Managing the Facilities & Compliance Officer team.
  • Ensuring that any remedials works arising from planned inspections are undertaken in a timely manner and in accordance with budget whilst also ensuring that any reactive and maintenance works associated with the MCA Head Office, HM Coastguard Joint Rescue Co-ordination Centre and Daedalus Coastguard Training Centre is undertaken.

For further information about the role and responsibilities, please see the attached role profile.

Additional information

There may be a requirement for occasional travel on official duty within the UK, which may involve overnight stays at short notice.

This role will be based in the Southampton supports flexible working and operates a hybrid working model between home and office for this role, giving you greater flexibility over where and when you work.

The expectation is that you will spend a minimum 60%of your working time based at your principal workplace. Details of the arrangement will be discussed further with your line manager.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 35 hours per week.

Person specification

The successful candidate will have experience of administering Facility Management type contracts.

You will have strong communication skills and can communicate effectively both verbally and in writing. You can deliver information in a clear, confident, professional manner and can handle challenging conversations when necessary.

You can build rapport quickly with key stakeholders both internally and externally and enjoys working collaboratively with people at all levels.

You will be resilient in the face of challenge and thrive managing a diverse workload, welcoming autonomy to your role. You can also be adaptable and flexible. You will be a strategic thinker, having the ability to use your own initiative and be re-active to unpredictable situations.


We'll assess you against these behaviours during the selection process:
  • Delivering at Pace
  • Communicating and Influencing
  • Managing a Quality Service
  • Working Together


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Click here to get a copy of the MCA Staff Benefits Brochure

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.

How to Apply

CV and Personal Statement:

Within your CV and personal statement please demonstrate your knowledge and experience of:
  • Experience of administering Facility Management type contracts
  • Basic knowledge of Health & Safety at Work Act, compliance requirements, building legislation
  • Understanding of statutory compliance requirements particularly relating to Fire Risk Assessment (FRA), Legionella Risk Assessments (LRA), Asbestos etc as well as other key estate responsibilities
  • Experience of stakeholder management

Your personal statement will be limited to a maximum of 1000 words.

It is essential when submitting your personal statement that you provide as much detail as possible, and utilise the full word count given, against the essential criteria outlined above as this will be used in conjunction with your CV to assess candidate suitability to move to the next round in the recruitment process.

Sift and Interview Dates:

The sift is due to take place week commencing Monday 11th December 2023.

Interviews are likely to be held from Wednesday 3rd January 2024.

This interview will be conducted online via Teams. Further details will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment will include:
  • An interview

You're encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you're deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via . as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website . Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email . for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:
  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.


The Maritime and Coastguard Agency (MCA) is an executive agency of the United Kingdom working to prevent the loss of lives at sea and is responsible for implementing British and international maritime law and safety policy. It is also responsible for land based search and rescue helicopter operations from 2015.

Its responsibilities include coordinating search and rescue (SAR) on the coastline and at sea through His Majesty's Coastguard (HMCG), ensuring that ships meet international and UK safety standards, monitoring and preventing coastal water pollution and testing and issuing Merchant Navy Certificates of Competency (licences) for ships' officers and crew to STCW requirements The organisation is led by Virginia McVea, its Chief Executive, who took up post in February 2023.The MCA are chiefly responsible for the syllabus and national training standards issued by the Merchant Navy Training Board (based at the UK Chamber of Shipping).

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