About the job

Summary

We welcome applications from all communities and we don’t discriminate against any identity. We’re interested to hear from you, regardless of your background.

Do you have an attention to detail?

Are you experienced in business analysis?

Can you build solid working relationships with internal and external stakeholders?

If so, we'd love to hear from you!

Job description

It’s an exciting time to be part of the Maritime and Coastguard Agency (MCA) in this new role as a Finance Business Partner working as part of the Future of Shared Services (FoSS) Programme.

The implementation of the Future of Shared Services (FOSS) Programme will replace the existing system, processes, and contractual arrangements for the MCA as part of a Department for Transport wide initiative. It will transition the Department for Transport (DfT), and its agencies, to a modernised Enterprise Resource Planning (ERP) platform, impacting 18,000 people across 5 different organisations within the public sector.

The new system and service provision will allow MCA to buy goods and services, pay suppliers and staff, meet statutory obligations improve reporting analysis and decision making by providing insight and is integral to MCA meeting a range of objectives. FOSS will have an impact on every person within MCA, how we pay volunteers, how business processes are delivered and how we are perceived by Customers and suppliers.

Click here to find out more about how the FoSS programme will revolutionise working for the Maritime and Coastguard Agency. You’ll hear from staff currently working on FoSS and learn how your contribution could make a huge impact to MCA’s mission of Safer Lives, Safer Ships, Cleaner Seas.

The Business Analyst role is vital to work across the business to help identify opportunities for change to drive improvements to how MCA utilise data across technologies and as part of the shared services programme. Understanding user needs and business requirements, mapping and improving processes, and working with project teams, business leads and multiple stakeholders in a collaborative environment are all key requirements of the role.

You will work closely with the MCA project team and stakeholders across IT, HR, Finance, UK Maritime Services, HM Coastguard, Department for Transport and third-party suppliers.

This is fantastic opportunity to take on a brand new, multi-functional role where you will need to develop close working relationships with staff across the organisation, at all levels, as well as creating new ways of working to help shape the future of MCA.

This role can be based at any of the MCA office locations listed, however, if not based in Southampton there will be a requirement to travel to this office, estimated at 1-2 times per month. At present we are operating a hybrid working approach due to the ongoing Covid-19 situation. Details of this arrangement will be discussed further with your line manager.

This role offers a flexible 37 hour week, to enable a mixture of office and working remotely.
 

Responsibilities

Your responsibilities include but are not limited to:

• Business Analysis. Investigate and analyse options for new and existing services. Provide recommendations to solutions. Work with stakeholders to identify objectives, opportunities and potential benefits available.
• Business improvement processes. Analyse current services and processes and identify and implement opportunities to optimise them. Evaluate and establish requirements using relevant techniques such as GAP analysis.
• Business modelling. Use a range of techniques to model situations. Gain the necessary agreements needed from subject matter experts and stakeholders, ensuring they review the results to fix any issues.
• Testing, Review requirements, specifications and define test conditions. Conduct, analyse and report test activities and results.
• Agile working. Help teams decide the best delivery approach, manage and visualise outcomes, prioritise work and work towards agreed minimum viable product scope.

For further information, please see the attached Role Profile.

About You

To be successful in this role you will have an understanding of applying business analysis techniques and agile working to be able to investigate, review and documenting business functions based on project needs.

You will have an analytical mindset, capable of capturing requirements, creating user stories and documenting processes and procedures, in addition to this, experience of working as a Business Analyst and working with a range of project management methodologies.

Excellent written and oral communications skills with be a strength of yours, as well as being highly organised, with a good attention to detail and strong IT skills.

Building brilliant working relationship quickly comes like second nature to you, including excellent interpersonal skills, including the ability to communicate effectively with staff at all levels.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Working Together
• Making Effective Decisions
• Leadership
• Managing a Quality Service

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.