Skip to main content

This job has expired

Halifax Customer Adviser - Peckham

Employer
Lloyds Banking Group
Location
London
Salary
£19,881 - £22,090
Closing date
31 Oct 2021

Job Details

To be a Customer Adviser in our Peckham pool you'd be asked to work flexible hours with Saturday working included. We'd be looking for the following attributes:

  • You'll need to be conscientious and genuine, caring about helping people move forward with their finances.
  • Your ability to quickly build rapport will help you to understand and then meet your Customer's needs to give them a truly excellent Customer experience.
  • You'll act with care and integrity - making time to resolve queries, giving customers confidence through the services you provide.

 

Do these well and you'll be helping customers take their next step in life using some of our latest in-branch technologies and wider digital services.

 

Whether you're greeting customers at the welcome desk, helping them at the counter or working in other branch areas, you'll make the most of your best talent - just wanting to help people.

 

What else do we need?

  • We'll need you to be hardworking ideally with previous experience of delivering excellent service - no banking or finance experience is necessary.
  • Great attention to detail (forms, figures, systems, cash etc.)
  • You'll be a genuine teammate - collaborating with your branch colleagues to ensure our customers' needs are met.
  • The flexibility to work across a number of branches in the local area and some Saturdays when needed.

 

In return, we'll be totally committed to investing in you. From your first day we'll provide all the training and support you need... Many of our colleagues gain the opportunity to gain an industry qualification - working towards an Intermediate Apprenticeship in Providing Financial Services or other career-advancing qualifications and opportunities to develop your career further within the organisation.

 

We'll give you a reward package which offers you flexibility and choice. It enables you to choose the benefits that suit you: from additional cash payments, retail discount vouchers or buying/selling annual leave. This is on top of investing in your future through generous pensions, share schemes etc.

 

Once a year you'll also have the option to give a day to support initiatives within your local community and make even more of a difference.

 

We're passionate about diversity and equal opportunity and gained industry recognition including Stonewall Top 100 Employer, Top 30 Employer for Working Families, Gold Standard 2014 from the Business Disability Forum and Top 50 Employer for Women.

 

About applying...

 

Our roles often generate a lot of interest, so please bear in mind vacancies can close early so don't delay in applying to us!

 

We're currently advertising our full time salary which would be pro-rata for reduced hour working which we fully support.

 

Please note:

In order to meet our regulatory requirements under the conduct rules, We need all colleagues applying for, or undertaking, a role which is covered by these rules to abide by them at all times. You'll have to keep the interests of customers and clients at the forefront of your daily activities and exercise appropriate skill, diligence and integrity in all aspects of your role to avoid any breaches of these rules.

 

If you have the passion for helping people we're looking for and you want to make a real difference to your community and career then we'd love to hear from you!

Company

We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices. We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

View our Top Employer profile

Company info
Website

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert