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Product Manager - Current Accounts

Employer
Metro Bank Plc
Location
London (Central), London (Greater)
Salary
Competitive
Closing date
27 Sep 2021

Job Details

Will you help us build best-in-class retail current account propositions? Are you an analytical thinker with a passion for delivery? Do you have product management and / or development experience? If yes, then look no further as we may have the role for you!

 

As the Product Manager for Retail Accounts, you will define product strategy, develop new propositions and own existing products. You will be knowledgeable about the latest developments in the retail accounts market, customer insights and wider innovation. In addition, you will own ongoing product management for a defined suite of accounts as well as specific retail account projects. 

 

Depending on the team, most of our roles offer flexible working and you will work remotely temporarily due to COVID-19.

 

So what would you be doing?...

 

• Defining PCA product strategy, based on the Bank’s ambitions, customer and market insights

• Creating compelling new propositions and improvements to existing products

• Undertaking commercial management for your products, building a strong understanding of drivers of financial performance, developing accurate forecasts

• Developing delivery roadmaps and working with multiple teams across the organisation to articulate and share your vision and plan

• Managing risk for your products, being clear on conduct risks that apply, and how you will understand, track and control this for your product set

 

You need to be this kind of person…

 

• Passionate about providing unparalleled levels of service and convenience for customers

• Able to work and learn quickly in a fast paced, fun and dynamic environment

• Prepared to stick at something – we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow

• Care about doing a great job and exceeding expectations with the quality of what you do

 

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

 

We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...

 

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

• Naturally, you will have experience of working in Product Management and / or Development

• Ideally, you will have knowledge and experience of retail banking 

• You will be able to deliver propositions, from the initial insight, develop the idea and take through to delivery

• We need you to have a deep understanding of customer needs and sources of insight 

• You will be enthusiastic and driven to deliver in your role 

 

Company

Metro Bank is Britain’s first new High Street bank in over 100 years. We offer banking focused on the customer through unparalleled levels of service and convenience. With our unique, customer-focused retail business we reinvent the rules of retail banking, making every effort to remove all stupid bank rules from our day to day services to offer simpler and more convenient banking to you.

We’re an equal opportunities employer and we take real pride in having a supportive family friendly culture for colleagues and customers; ranging from shift working and enhanced maternity benefits to Kids Rock events which team members and their families are welcome to attend. Metro Bank is committed to creating a diverse workforce that represents the communities it serves, and giving opportunities to colleagues looking to build a career with the bank.

 

 

Company info
Location
London
United Kingdom

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