About the role

Our busy and diverse IT department is looking for a Business Analyst who will drive the creation of industry-leading platforms in managing our stock vehicles.

We're looking for a motivated and ambitious individual, who understands how outstanding technology solutions can make to our organisation in improving the customer journey.

The role will be closely aligned to a software delivery team and will liaise with business leaders to ensure requirements are gathered and help report back the progress of these appropriately.

Responsibilities of the role:

• Experience in analysing complex cross-functional business requirements, reviewing and improving business processes
• Ability to identify, manage, and resolve conflict while building successful business relationships across a range of stakeholder groups
• Perform use-case analysis to model the interactions between systems and users
• Identify how business requirements may be supported by business systems
• Document requirements as user stories with user acceptance criteria within Azure DevOps
• Deliver on commitments, and work collaboratively within the development team
• Ability to identify business risks and provide solutions to mitigate them
• Ability to communicate coherently to non-technically minded business stakeholders
• Requirements of the role
• 2-3 years of BA or Customer Journey experience
• Practical understanding of agile / SCRUM methodologies
• Experience in performing requirements elicitation
• Good communication skills both written and verbal
• Ability to work autonomously, and deliver on commitments in a timely fashion
• Excellent organisational, interpersonal and communication skills
• Ability to confidently meet stakeholders, build rapport and manage expectations
• Ecommerce experience – not essential

Why Sytner?

Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.

We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme and discounts with popular high street retailers.

We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback