Role Summary
The primary role of the Clinical Supply Import/Export Specialist (IE) is to utilise knowledge of supply chain processes and project management to provide strategic and operational Import/Export planning for clinical trials and continuously improve processes to best utilize our digital clinical supply chain for logistics activities. This position utilises their knowledge of distribution, logistics, import/export processes and global clinical supply requirements to ensure efficient tools are in place to manage international logistics within the clinical supply chain.

The role is responsible for implementing innovative solutions within Clinical Supply Logistics (CSL) in support of supply chain operations organisation. The role is responsible for ensuring quality and compliance through risk identification, mitigation, and strategic planning for all projects and programs throughout the life of the clinical trial.

This position develops and executes analysis of processes, trends and procedures to triage issues and proactively build enhanced tools to allow for evolution of our physical and digital clinical supply chain. Excellent customer service skills, root cause analysis and data-driven decision making are utilised daily in this position.

Liaises with: CSL colleagues and project management personnel at third party logistics providers, Quality Assurance, Supply Chain Leads & Clinical Supply & Strategy Management, Global Import/Export, Packaging Coordinators and Inventory Management personnel. The position functions from a Pfizer office.

Operational Responsibilities

· Establishes effective mechanisms for providing Import/Export expertise to colleagues, customers and other stakeholders in the development and execution of Inventory Management Import/Export solutions and processes

· Ensure that Import/Export strategies are compliant with GMP & GCP guidelines and principles, 21CFR Part 11, and applicable regulations including all (global) country specific legislation regarding Valuation, Value for Customs, shipment of hazardous goods, Importer of Record information, tariff codes, Import and Export licenses, Value Added Tax& Duty

· Provide Import/Export technical and process expertise to Medicinal Sciences colleagues

· Support global relationships with Medicinal Sciences and non-Medicinal Sciences partners including Legal, Quality, Global Trade Compliance, Pfizer Global Supply Logistics, Indirect and Corporate Tax, Global Pricing & Reimbursement, Corporate insurance, global distribution vendors, freight forwarders and customs brokers

· Point of contact with senior management (customer groups, stakeholders and supply chain) on Import/Export issues and opportunities, especially for communicating compliance issues, strategic direction, and assuring integrated issue resolution

· Maintain GMP/GDP compliant operations and deliver logistics strategies that improve cost, efficiency and quality for Clinical Supply Operations

· Ensure both business and patient continuity for all Pfizer active clinical trials to enable commercial licensure of Pfizer's investigational medicines

· Liaise with US-based team members to streamline and standardize CSL global SOPs

Digital Responsibilities

· Identify, lead, and manage innovative approaches to business challenges, in support of Global Clinical Supply culture of innovation

· Build a network of contacts to foster personal and professional developments

· Support the implementation of innovative solutions that aims at simplifying operations



Required Qualifications and Experience:

Minimum BSc. and proven relevant experience in Import/Export clinical supply chain operations and/or commercial supply organizations, customs brokerage or transportation related industries.

Experience in pharmaceutical supply chain management, GMP, GCP, business administration, and people development skills are desirable.
For Senior Manager would require further evidence of experience in handling a broader range of IE challenges.