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Head of Passenger Services Programme Office

Employer
Department for Transport
Location
Birmingham, West Midlands
Salary
£60,135 - £72,356
Closing date
8 Feb 2021

Job Details

Location

Birmingham, Leeds, London

About the job

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including Black, Asian and Minority Ethnic (BAME) people, people with a disability, and people with gender diverse identities.

Are you a project delivery professional keen to use your skills to make a difference?

Are you confident in leading others through periods of change?

Would you love to be in a role that supports your development and where no two days are the same?

Do you love to build positive and long term working relationships?

If so, then we are looking for ambitious leaders to fill the following post:

• Head of Passenger Services Programme Office

The role will be based within Passenger Services at the Department for Transport (DfT), and we’d love to hear from you!

Job description

We are recruiting a Head of PMO based in Rail Group Passenger Services.

This is your chance to help deliver projects that will still be making a difference to people’s lives a century from now and help place Britain on the forefront of the transport revolution.

The Head of Passenger Services Programme Office role is a fantastic opportunity to work at the heart of a highly commercially focused part of the Government, leading the Programme Office supporting multiple major projects to challenging timescales within a civil service operating environment. It’s an exciting chance to lead an experienced team of programme & project specialists, making your mark on one of the biggest, most complex programmes in Government.
 

Responsibilities

Your Role Responsibilities include (but not limited to):

Leading and motivating the team to improve business performance and develop potential, promoting diversity and empowering individuals to deliver.

Overseeing the planning and delivery readiness functions for complex major work programmes, drawing project and programme information together to provide an overview of key milestones and interdependencies, tracking progress, identifying and escalating areas of concern.

Delivering programme manager functions for a complex portfolio of major projects, advising the Managing Director and Senior Leadership Team direct on progress across all workstreams. Combining a strategic overview with grasp of day-to-day detail, anticipating issues and risks and making timely recommendations for effective actions. Working with project leads and business as usual to ensure dependencies are actively managed.

Ensuring delivery of timely and accurate reporting to key stakeholder groups including: SRO and Senior Leadership Boards, DfT Investment Committees, Ministers, HM Treasury and Infrastructure Projects Authority (‘IPA’).

Overseeing programme level risk management, providing clarity and visibility of the programme-wide risk picture through effective reporting and escalation. Lead the provision of effective governance, supporting Directors in delivering the business of the organisation.

Providing a responsive source of specialist project delivery expertise to projects, supporting risk, planning, governance, reporting and related work. Providing hands-on support to business-critical projects as needed.

About you

We are looking for you to bring strong leadership skills with the ability to motivate the team towards achieving key strategic objectives. We would love to attract a project delivery professional with the ability to apply their skills pragmatically in a major programme environment.

You are resilient and can confidently handle periods of change and lead your team through ambiguity. You have excellent technical knowledge with the ability to use your skills to provide strong recommendations.

You will have exceptional stakeholder engagement and relationship building skills which will enable you to influence and challenge at all levels. You are someone that can build rapport quickly and can build positive lasting relationships with partners to achieve strategic objectives.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Communicating and Influencing
  • Making Effective Decisions
  • Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

  • Resource Management
  • Governance

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it's like working at the Department for Transport.

Things you need to know

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

The Civil Service Nationality Rules has been updated following the United Kingdom’s exit from the European Union. The new rules will come into effect on 1st January 2021. We urge people from the EU, European Economic Area and Switzerland to be familiar with the updated Nationality rules prior to applying for this role.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

How to apply

Please tailor your CV and Personal Statement to provide evidence to the role and utilise the 1000-word count to show your experience of:

• Project Delivery professional with demonstrable experience of major programme and/or portfolio management in a complex delivery environment.

• Proven ability to lead a team of specialists and non-specialists, providing strategic direction and the space to develop and continuously improve.

• Proven ability to develop effective working relationships with a wide range of corporate and project functions.

Further information can be found on page 111 of the Professional framework found here.

The sift is due to take place 9th-11th February 2021.

Interviews/assessments are likely to be held w/c 22nd February 2021.

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:

• an interview

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email [email protected] for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UKs
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Rachel Wilson Email :   [email protected]   Recruitment team : Email :   [email protected] Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here (https://civilservicecommission.independent.gov.uk/) to visit Civil Service Commission

Company

Transport matters – what we do matters.

Transport touches the lives of everyone in the country. Across road, rail, air, sea and space, our transport networks affect homes, businesses, schools, hospitals and more. It’s how we deliver goods to our shops, get people to work and reunite with our loved ones. Our staff know how important their work is and how they fit in.

 

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