London Campus, QA Higher Education

Q Do you fancy a part-time role Monday to Friday 9am-12.45pm in a library environment, where we are education, student and exceptional service focused. 

A We have a fantastic opportunity within our London campus where you can really help support and guide our undergrad and postgrad students.   

A little more about the role: As Library Assistant you will work closely with the team to ensure our students and academic staff enjoy our library environment and find it conducive to their learning and working. You will enjoy assisting with using the full range of learning resources and other library services; maintaining circulation, enquiries and other library operations.

What you’ll get up to:

Dealing with library enquiries in person, by phone and email

Maintaining the library service desk operations

Assisting with stock circulation, incl. issuing and returning loans, and processing reservations and late return payments

Shelving and tidying stock, maintaining the library environment conducive to learning

Providing support to staff and students in using a VLE and other university systems

Providing support to students in using PCs, MFDs, self-service kiosk and other applicable technologies

Troubleshooting basic IT and facilities problems in the library

Assisting librarians with the programme of orientation and information skills training

Maintaining Library noticeboards, signage and guides

Opening and closing routines

What you’ll bring to the team:

Interest in making students’ experience meaningful and rewarding

Interest in development in the areas of information management, pedagogy, customer service and other relates disciplines

Ability to develop effective relationships with colleagues across teams and departments

Good oral and written communication skills, including the ability to effectively communicate complex information

Good IT skills (office applications and email)

Ability to work independently whilst recognising when support and guidance are appropriate

Excellent interpersonal skills, including the ability to be assertive whilst remaining sensitive to staff and students from a variety of backgrounds

Well-organised and methodical

What we’ll do for you:

Being a learning partner, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best training to do your job, or to help you climb the ladder or even try something new.

Our perks:

You’ll work hard and do great things for our learners so we’ll make sure your efforts and achievements are well-rewarded with an attractive perks package.

Core Benefits (pro-rata)

25 days holiday rising to 28 plus bank holidays of course

4% pension contribution

Life Assurance of 4 x annual salary

Something a little extra

Holiday buying – up to an additional 5 days

Cycle to work scheme

3 QA Training Days on a subject of your choice

2 Charity Days

Season rail ticket loan scheme

Corporate gym rates

A little more about us:

Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.

We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre location.    

Apply now – here’s how!  

Simply hit the apply button.