Do you have a passion for delivering right the first time?

Do you have the ability to lead and motivate a team to be their best?

Do you enjoy managing conflicting requirements through your project management experience?

If this sounds like you, then look no further!

At Lloyds Banking Group, we're motivated by a clear purpose - to Help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.

We're seeing the unprecedented changes in the banking sector brought about by shifts in technology, our customers' changing preferences and the evolving competitive and regulatory environment. So we're adapting, innovating and responding at pace to ensure we can continue become the best bank for customers.

Group Property is responsible for creating and maintaining safe, compliant and sustainable environments that safeguard and ensure the continuity of our properties and critical facilities. The strategic approach for the Facilities Management function involves outsourcing delivery of service activities whilst retaining overall management and independent assurance of suppliers in-house. The majority of services for Facilities Management (FM) are undertaken by Mitie.
The Facilities Maintenance Team helps to ensure that we maintain, develop and improve the look and feel of our buildings, investing in proactive and reactive maintenance to create safe and effective working environments. This involves managing relationships with Business Divisions, Suppliers and colleagues, delivering maximum value for money.

The Facilities Maintenance Manager will work collaboratively with The Business and with Group Property Facility Management (FM) Partners in the delivery, oversight and control of repair and maintenance services to property in their scope. The role will be responsible for the delivery of repair and maintenance services to these properties and will also seek to drive continuous improvement and efficiency so that customers and colleagues are safe and comfortable.

Our ideal Manager, Facilities Maintenance will:

* Be responsible for the day to day repair and maintenance services of properties in scope, both proactively and reactively where issues are raised by colleagues.
* Manage the properties in scope so that developing issues are either prioritised and repaired or alternatively triaged for appropriate resolution in line with condition and scale of the issues.
* Work within assigned budget to effectively and economically address repair and maintenance services.
* Ensure property compliance with Group and Group Property policy and regulatory requirements by regular visits and surveys.
* Plan and coordinate remedial activity, liaising with The Business, Group Property colleagues and suppliers to ensure effective remedial activity which minimises disruption to The Business
* Develop local "ownership" of property care by enlisting Champions / User Groups in The Business to promote looking after their spaces, working with representatives to receive, prioritise and manage expectations.
* Lead the local facilities team and FM suppliers to deliver repairs and maintenance promptly and cost effectively.

To deliver this role effectively, you'll need:

* Strong background in Facilities Management in a large multi-location organisation.
* Strong experience of supplier cost management and service delivery - budget management.
* Ability to develop strong relationships with Customers and Colleagues.
* Excellent knowledge of regulations and group policies in relation to health and safety.
* Experience of building strong and collaborative working relationships.
* Ability to influence and persuade key internal and external audiences.
* Strong problem solving skills and experience in mobilising teams to deliver solutions in demanding timescales

This role provides the scope to work flexibly, develop personally and professionally and work collaboratively with an ambitious team to transform our colleague experience and bring to life the Group's vision of being the Best Bank for Customers & colleagues.

We're an equal opportunity employer and deeply value diversity within our organisation.

Together, we make it possible.